We covered a lot of ground in the previous post, talking about how to prepare your products for sale. Now you have your products ready for sale at your store, and you start making sales. Many things could go wrong: from failed deliveries and double purchases, to misunderstandings about what you’re selling. How will you be handling this? By setting in place your store policies and taking care of the customer service part.
- Using your SL profile as a business card
- Store Policies: Why, and which ones?
- Customer Service: How? Where are the limits?
- Customer Service: Do’s and Dont’s; the things that nobody wants to hear